Where to find the cost? ▼
How to look online only for the cost of living?
- You need to open the "Hotels" tab in Online
What is the surcharge for a child under 2 years old?
- Usually a child under 2 years old lives in the hotel for free, the surcharge is charged only for the flight and then not on all airlines. The surcharge does not exceed 50 Euros.
Are there surcharges for the fuel surcharge?
- The availability and cost of fuel collection depends on the city of departure.
Why online one tour cost, and when you press the "buy" button another?
- When you get to the basket, the system itself adds to each tourist the cost of 1 visa. If the Visa is not needed, then the tick opposite the visa must be removed.
How to properly book a child up to 2 years?
- It is necessary to make a selection of the tour taking into account the child and book. The price is too expensive for the air ticket and transfer. After booking, the cost of the tour will be recounted.
Do the Early Booking prices include a 50% discount or need to be deducted?
- The cost of tours is listed on the site with discount
Payment ▼
How can I pay for the tour?
- The booked tour can be paid through the bank's cash desk or payment terminals.
Detailed information about the conditions and methods of payment are in the section "How to pay"
Does the rate of payment for secondary payments be fixed?
- No. Payment is made at the exchange rate on the day of payment
Where can I find information? ▼
Where on-line can you see what airlines are flying on this tour?
- Exact information about the flight on a specific tour can be seen in the basket in the "Flight Information" block.
How can I remove or add a transfer (individual, group)?
- You can write a message to the manager on the application in your account or by mail, indicating the number of your reservation
Can I join flights of different airlines when flying to Cyprus?
- Yes you can. There are no restrictions.
Where to find an agency contract? Where to bring signed copies?
- The agency agreement is located in the Agency section of the site in the section "Documents and contracts"
How to quickly find a hotel on the site?
- In the "Hotels" section you need to specify search parameters in the filters on the left, the list of offers is narrowed. To quickly navigate the price search can be made online.
What is the guarantee of not leaving and where to read the terms?
- In case the tour is canceled, Muzenides Travel Company helps the failed tourists to avoid material losses and returns the money paid for the tour! More here >>>
Is there a check-in for a flight through the site?
- will soon be
Where can I find a memo for a tourist?
Here >>>
Aviation ▼
Can I get a ticket for the receipt of documents to the consulate before 2 days before departure?
- Yes. To do this, you need to write a message to the manager in your personal account with a request to send a routing receipt to the e-mail address.
Can I change my ticket for another date or return it?
- The terms of exchange / refund by air tickets on Muzenidis Travel flights can be found here.
I want to book and buy a ticket, but the new foreign passport is not ready yet. Can I book according to my old passport?
- It is possible only when booking flights with Muzenides Travel. But no later than 3 days before departure, you will need to enter the data of the new passport.
Can I get only a visa through your company?
- No. The visa is issued only as part of the tour.
Can I get a visa through your company when buying only air tickets?
- No. The visa is issued only as part of the tour.
On your flights there is no on-line registration yet. How else can I book a seat in the salon?
- To do this, you need to write a message to the manager in your personal account, indicating the desired places. The surcharge for this service is from 10 to 60 euros per person.
Do I have to inform in advance that I am flying with a pet (cat / dog)?
- Yes. If this condition is not observed, the airline may refuse to transport it.
Can I bring baby food for a child on board?
Yes, you can. But the transportation of baby food must meet all the requirements of the airport security service regarding the transportation of liquids in hand luggage, namely:
by volume, each package can be MAXIMUM of 100 ml. Liquids in containers with a capacity of more than 100 ml are not accepted for carriage even if the capacity is only partially filled.
the total volume of liquids should not exceed 1 liter.
Before the trip, we recommend that you familiarize yourself with the requirements for carrying various items in hand luggage, incl. liquids and baby food on the airport's website.
Can I order special meals on flights, is it paid?
- Information on the possibility of providing this service should be specified directly on the airline's website.
Can I bring a baby carriage on board?
- You can not take the folding stroller for a child to the luggage at the time of registration, but take it with you to the plane's ramp. Before the ladder, the carriage must be handed over to the airline's employees, who will place it in a special luggage compartment. Upon arrival you will receive a stroller
